Fees & Payment

Schedule your appointment via email or WhatsApp

Fees & Payment:
Please enquire with your therapist about fees.

Sessions for individual therapy are typically 50 minutes. Payment by credit card is made at the end of the session via our online booking/payment system.

Insurance:
The MapleTree Center operates on a pay-and-claim basis, consequently, all claims will have to be submitted by you to your insurance provider. To assist us, please bring along your claim form and present it to your therapist upon arrival.

Contact your insurance provider about coverage, some providers may require a referral letter from a family physician or a psychiatrist. Services may be covered in full or in part by your health insurance or employee benefit plan. Please check your coverage carefully by asking your insurance provider the following questions:

Do I have mental health insurance benefits?
What is my deductible and has it been met?
How many sessions per year does my health insurance cover?
What is the coverage amount per therapy session?
Is a referral required from a physician or a psychiatrist?

Cancellation Policy:
Speak to your therapist about their cancellation policy.

Select your therapist

Emotional Wellbeing Check

An Emotional Wellbeing Check is a 30 minute consultation to give you an overview of how you are doing with your psychological wellbeing. It will highlight key areas of your wellness and give an indication as to whether there are any areas of your life that would benefit from some attention. Like any other health check up, an emotional wellbeing check is an important part of staying on top of your mental health. With no commitment to engaging in regular therapy, this service offers a useful measure of your overall emotional wellbeing.

When might an emotional wellbeing check be beneficial?

  • Something feels “off”, but you can’t quite put your finger on what it is
  • You are considering embarking on therapy, but you remain uncertain as to whether this would be beneficial for you
  • You have a history of mental health difficulties and want to stay on top of your emotional wellbeing


Following the wellbeing check you will be provided with a brief summary report with recommendations from Dr Shamarel. As this is not a service that insurance companies typically reimburse for, you will not be given a formal diagnosis.